Helpigo | Privacy Policy

1. Who we are

Helpigo is a platform that connects users who need local, real-time help with users who can provide that help. If you have privacy-related questions, contact privacy@gethelpigo.com.

2. Data we collect

Account data, such as your email address and sign-in method.
Basic profile data needed to create and manage your account.
Information you submit inside the app, such as help requests, offers, and related messages or details.
Technical and usage data needed to operate, secure, and improve the platform.

3. How Google account data is used

If you sign in with Google, Helpigo uses your Google account data only for authentication, account access, and core app functionality. Helpigo does not request more Google data than is necessary for sign-in and account management.

4. Why we process your data

To create and maintain your account.
To allow you to sign in securely.
To provide core features of the Helpigo platform.
To communicate with users about account, support, or safety matters.
To protect the platform against abuse, fraud, and unauthorized access.

5. Sharing of data

Helpigo may share limited data only when needed to operate the service, comply with legal obligations, protect users, or work with trusted service providers that support the platform. Helpigo does not sell personal data.

6. Data retention

We keep data for as long as it is needed to operate the platform, meet legal obligations, resolve disputes, and protect the service. Some data may remain in backups or logs for a limited period.

7. Your choices

You can contact us to request access, correction, or deletion of your account data where applicable. For privacy requests, email privacy@gethelpigo.com.

8. Contact

For general support, contact support@helpigo.me.
For privacy questions, contact privacy@gethelpigo.com.